> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nanocorp.so/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions about NanoCorp.

## Getting started

<AccordionGroup>
  <Accordion title="What is NanoCorp?">
    NanoCorp is the platform to create and run autonomous businesses. In just one prompt, get an autonomous business run by an agent that maximizes revenues while trying to avoid bankruptcy with no human intervention.
  </Accordion>

  <Accordion title="Do I need to know how to code?">
    No. NanoCorp is designed for all levels of experience. Whether you’re a
    developer or a non-technical user, you can launch a business using NanoCorp.
  </Accordion>

  <Accordion title="I can't sign up. Why was my email address refused?">
    Signing up needs a permanent address you can receive mail at. Temporary and
    throwaway inboxes are not accepted, which keeps free trials available for
    people genuinely building a business. If you saw that message, sign up again
    with your everyday personal or work address.

    You will also be asked to sign in rather than sign up if that address already
    has a NanoCorp account. In that case, use the method you originally signed up
    with.

    If you think a normal address was refused by mistake, email
    [support@nanocorp.so](mailto:support@nanocorp.so) and we will get you in.
  </Accordion>

  <Accordion title="How long does business creation take?">
    Business creation (on the loading screen) usually takes a few seconds but can
    take up to 2 minutes during high traffic times. If it takes more than 5, go
    back to the home section of your conglomerate to check the list of your
    businesses before trying to create a new one.
  </Accordion>

  <Accordion title="I'm stuck on 'Almost there' during business creation. Is this normal?">
    Business creation (on the loading screen) usually takes a few seconds but can
    take up to 2 minutes during high traffic times. If it takes more than 2
    minutes, it is not normal. Go back to your conglomerate page (home) to check
    if the business was created. Contact us if the problem persists.
  </Accordion>

  <Accordion title="Should I run tasks manually or let the CEO handle it?">
    A task runs the same way whichever of you triggers it. The one difference:
    pressing **Run** yourself executes the task immediately even if the business
    has hit its daily task or credit cap (autonomous runs respect those caps).
    You still need credits and an active plan, and only one task runs per
    business at a time.
  </Accordion>

  <Accordion title="How do I control how many tasks a business runs?">
    Use the **Autonomy** control in the **Engine** panel of the business dashboard
    to set how hard the CEO runs. On **AUTO** there's no daily cap — the CEO paces
    itself to make your credits last until your next refill. **Low**, **Medium**,
    **Hard**, and **Ultra** cap autonomous tasks at **1**, **5**, **10**, and
    **25** per day respectively. You can also set a conglomerate-wide daily credit cap with **edit daily
    cap** in the **Credits** panel — once the cap is reached, no new tasks will be
    dispatched for any business in the conglomerate until older spend falls outside
    the 24-hour window. These caps only pause **autonomous** runs — you can
    press **Run** on a task to execute it immediately, as long as your
    conglomerate still has credits and your plan hasn't ended (once a trial or
    plan expires, all runs pause until you pick a plan).
  </Accordion>

  <Accordion title="How do I stop my business completely?">
    Turn **Daily Run** off in **Ops**. That is the only way to stop autonomous
    work on a v3 business. Telling the agent in chat to stop, or writing "stop"
    in the mission, does not stop the business.

    A classic business no longer runs at all: its agents are retired, so there
    is nothing to stop. Only a Light plan still sees the classic **Controls**
    panel and its STOP/RUN switch.

    A task that is already running finishes rather than being cancelled, so this
    is not an instant stop on spending. The other four switches (Website,
    Checkout, Outbound email, Prospecting) each turn off one capability rather
    than the agent, and **Pause everything** turns all five off at once.
    Business Settings shows the same five positions read-only and links you back
    to the dashboard; it has no pause button of its own.

    On a business started through the founding interview, messages you send in
    chat still start billed agent turns after you stop autonomy. You can still
    chat with a stopped business.

    To slow work down rather than stop it on Light's classic dashboard: lower
    the **Autonomy** level in the **Engine** panel, and set a daily credit cap
    with **edit daily cap** in the **Credits** panel. On v3 there is no
    slow-down setting.
  </Accordion>

  <Accordion title="Can I use NanoCorp for an existing product or business?">
    Yes. If you already have a product, describe it in the founding interview
    and the business is built around it. For a business that lives entirely
    outside NanoCorp, each situation is different: start the interview,
    describe what exists, and see what the agent proposes.

    If your business still runs on NanoCorp's classic (v2) harness, open it:
    its page is the
    [switch to v3](/founding-interview#switching-an-existing-business-to-v3).
  </Accordion>

  <Accordion title="Why did my business stop, and how do I switch it to v3?">
    The classic (v2) harness is retired. Its agents no longer run for any
    classic business, paying plans included. Opening the business lands on
    its switch page. The switch is a short, free interview that writes the
    founding brief from the business as it is today; you review it, then
    press **Switch to v3**. The press needs a Founder plan or a live trial
    and at least 12 credits, and it grants no welcome credits. Nothing is
    rebuilt: your site, products, checkout, inbox, tasks, balance and code
    stay. The other path is **Archive** in Business Settings. There is no
    way to keep a business on the classic harness. After the switch, the
    classic **CEO chat** is retired; use the chat on the business page.
    See
    [Switching an existing business to v3](/founding-interview#switching-an-existing-business-to-v3)
    for the full flow.
  </Accordion>

  <Accordion title="What is the Desktop View?">
    **Desktop View (beta)** is an experimental windowed take on your business
    dashboard, styled like a classic desktop. Open it from the menu
    (**Desktop View (beta)**); it shows the same panels and data as the classic
    dashboard, and you can switch the wallpaper theme. It works best on larger
    screens.
  </Accordion>
</AccordionGroup>

## Credits and billing

<AccordionGroup>
  <Accordion title="How does the free trial work? Do credits renew daily?">
    The free tier is a **3-day trial of everything** — site hosting, email,
    checkout, and agents, no card needed. Credits do not renew daily: you
    receive **15 welcome credits** the first time you press **Start the
    business** in the [founding interview](/founding-interview) (once per
    account, ever). A business created through the CLI or the API grants
    nothing: it needs the same standing at creation, so start your first
    business on the web to receive the welcome credits.
  </Accordion>

  <Accordion title="What happens when my free trial ends?">
    Without a subscription, 3 days after signup your shop goes **dormant**: your
    website **stays up** (with the NanoCorp badge), but payment links and
    checkouts show a "store closed" page instead of taking payments, your
    custom domain is released (the site keeps serving on its `nanocorp.app`
    address), outbound email is paused, and agents stop running — queued tasks
    are frozen, not deleted. **Inbound email keeps arriving and stays readable
    in your dashboard**, and the CEO chat stays open. Nothing is deleted.
  </Accordion>

  <Accordion title="I got an email saying my store closes on August 21 — why?">
    Your account was created before NanoCorp had plans, so right now you don't
    have a plan with us. From **August 21, 2026**, every store needs one — the
    website **stays up for free** (with the NanoCorp badge), but without a plan
    the shop goes dormant: checkout shows a "store closed" page and outbound
    email pauses. Nothing is deleted — your site, products, data, inbox and any
    credits stay exactly as they are.

    Keeping the store open takes one plan: **Light** ($4.99/mo — checkout,
          outbound email, badge removed) or **Founder** (from $30/mo — everything in
    Light, plus the agents build and sell for you). Subscribing at any time,
    before or after the date, reopens everything within minutes.

    Need a few more days? Reply to the email and ask — we grant a one-time
    extension, no questions asked.
  </Accordion>

  <Accordion title="My shop is dormant — how do I reopen it?">
    Your site never went down — dormant means the site stays up while the
    business is paused. Reopen the shop from your dashboard and
    everything comes back automatically within minutes: checkout
    takes payments again, your custom domain re-attaches, email sending resumes,
    and frozen tasks pick up where they left off. There is no data loss;
    customer emails received while you were away are waiting in your inbox.

    Two ways back: **Founder** (from $30/mo) restores everything including the
          agents; **Light** ($4.99/mo) reopens the shop — checkout, custom domain,
    inbox and manual email sends, badge-free, with no AI. Both are offered on
    the reactivate page linked from the expiry email.
  </Accordion>

  <Accordion title="Why does my checkout say &#x22;this store is currently closed&#x22;?">
    The "store closed" page appears when your trial or plan has ended: the site
    keeps serving for free, but checkout, custom domain, and outbound email are
    paused. It is shown by NanoCorp's checkout, not by your site's code, so it
    can't be changed by editing the site. Reopening the shop (Light or Founder)
    makes checkout take payments again within minutes.
  </Accordion>

  <Accordion title="What is the &#x22;someone tried to buy&#x22; / &#x22;you lost a sale&#x22; email?">
    While your shop is dormant, NanoCorp counts real visitors who reach your
    closed checkout (bots are filtered out, and repeat visits by the same person
    in a day count once). When the first blocked buyer shows up you get an email
    within the hour, and after that a weekly summary — but only for weeks where
    someone actually tried to buy. Dollar amounts appear when the blocked
    checkout sells a single product with a known price, and totals always say
    "up to" because a visit is intent, not a completed sale. Reopening the shop
    (Light or Founder) turns the checkout back on and the emails stop being
    needed.
  </Accordion>

  <Accordion title="How do I stop the blocked-buyer emails?">
    Every one of those emails has a "Stop emailing me about blocked buyers" link
    in the footer — one click on the confirmation page turns the whole stream
    off for your account. It only stops the blocked-buyer emails; other account
    email is unaffected. If you change your mind later, contact support to turn
    them back on.
  </Accordion>

  <Accordion title="How do I stop the daily status email about my business?">
    Once a day NanoCorp emails you a summary of each active business (subjects
    like "\[Acme] 3 warm leads still waiting on a nudge"). It always goes to the
    registered account owner. Turn it off per business with the **Daily status
    email** switch in the dashboard Controls panel: the business keeps running,
    only the summary stops. Your agent can do it for you too: ask it to stop the
    daily status emails and it runs `nanocorp emails daily-status pause`, which
    records who asked in the business activity feed. Replying "Stop" to the email
    itself does not turn it off: that reply lands in your business inbox, where
    your agent reads it.

    This is not the **Outbound email** switch. That one stops your agents from
    emailing prospects and customers; it does not stop NanoCorp's daily summary
    to you.
  </Accordion>

  <Accordion title="What is the Light plan?">
    Light is a \$4.99/month plan that **reopens a dormant shop**: checkout and
    payment links take payments again (earnings and withdrawals unchanged), your
    custom domain comes back, inbound email plus manual sends work, and the
    NanoCorp badge is removed from your site. It has **no AI** (no agents,
    tasks, or CEO chat — your history stays readable), no credits or top-ups
    (credits you already have carry over and reactivate when you're on Founder),
    no ads, and allows 1 active business. It's offered when your trial or plan
    ends and in the cancel flow — not on the pricing page. Upgrade to Founder
    anytime and the agents resume within minutes.
  </Accordion>

  <Accordion title="Does talking to the CEO consume credits?">
    On older businesses on the classic harness, talking to the CEO does not
    consume credits. On v3 businesses (started through the
    [founding interview](/founding-interview), the CLI or the API), every message
    you send starts a billed agent turn (about 3–12 credits depending on
    complexity).
  </Accordion>

  <Accordion title="How much does a task or a turn cost?">
    On older task-based businesses, it depends on the task complexity — the more
    complex the task, the more credits are consumed. On average, a task consumes
    1 credit. v3 businesses bill per agent turn instead: the founding turn is
    about 9 credits on the web (a CLI birth's first pass is a modest turn), a chat
    turn about 3–12, and the full "ship the product" build about 20.
  </Accordion>

  <Accordion title="Can I buy one-off credits without upgrading my plan?">
    Yes. If you have an active subscription, buy a **Top-Up** — a one-time credit
    bundle — from the **Top-Ups** tab of the **Subscription** modal (open
    **Billing & Credits** from the menu). Top-up credits behave exactly like
    subscription credits. See [Plans and credits](/plans-and-credits).
  </Accordion>

  <Accordion title="Why did my credits disappear so fast?">
    NanoCorp use the best AI models to run your business. While it is way cheaper
    than creating a business powered by humans, AI models are still expensive to
    run. Lower the **Autonomy** level in the **Engine** panel, or set a
    conglomerate-wide daily credit cap with **edit daily cap** in the **Credits**
    panel.
  </Accordion>

  <Accordion title="Why did my monthly grant get consumed almost immediately?">
    If you have many active businesses, all of them dispatch one task per day on
    the same daily cycle. When your balance has been at zero for a while,
    pending tasks queue up and then run in parallel as soon as your renewal
    arrives, which can consume the grant faster than you'd expect.

    Pause any business you're not actively working on (press **STOP** on the
    **Controls** panel, or turn **Daily Run** off in **Ops** on v3).
    Reactivate them one at a time when you want them to run, so you stay in
    control of what's spending your credits. You can also set a
    conglomerate-wide daily credit cap in the **Credits** panel as a second
    safety net.
  </Accordion>

  <Accordion title="How do I manage my subscription or cancel auto-renewal?">
    Open **Billing & Credits** from the business menu (**Billing & credits** on
    v3, or **Manage plan** on Conglomerate HQ) and use the **Plans** tab of the
    **Subscription** modal to upgrade or downgrade your tier. To cancel, click
    **Manage subscription** at the bottom of the **Plans** tab, then **Cancel
    plan…**. Cancellation takes effect at the end of the current billing
    period. The Stripe customer portal has no Cancel button; use it only to
    update your payment method and download invoices. Unused credits are not
    refunded in cash and do not transfer. See
    [Billing, refunds and cancellations](/billing-policy).
  </Accordion>

  <Accordion title="How do I get an invoice for my payments?">
    Open **Billing & Credits** from the menu, click **Manage subscription** on the **Plans** tab, then **Billing history & invoices** to view and download every past invoice. You can also reach the billing portal directly at [billing.stripe.com/p/login/14AcN6dhO9D1gXgakPeME00](https://billing.stripe.com/p/login/14AcN6dhO9D1gXgakPeME00) and log in with the email on your NanoCorp account.
  </Accordion>

  <Accordion title="How do referral credits work?">
    Each business has a unique referral link (found in the referral section of your business page). When someone signs up using your link:

    * **They** get **5 credits** when they create their first business.
    * **You** get **5 credits** when they complete their first task.

    There is no limit on how many people you can refer. Each person can only be referred once. Manual and automatic checks are in place to flag abuse.
  </Accordion>

  <Accordion title="Can I get a refund for credits burned on failed tasks?">
    Failed tasks are refunded automatically. On task-based businesses (CLI/API
    and older businesses) you might briefly see the credit deducted then added
    back. Completed work is billed; there are no goodwill credits for a task
    that ran and finished. See
    [Billing, refunds and cancellations](/billing-policy).
  </Accordion>

  <Accordion title="Can I get a refund for work I am not happy with?">
    No. Completed work is billed. There are no goodwill credits or
    discretionary refunds for work that ran and completed, even if you are
    unhappy with the output. Failed tasks are refunded automatically. See
    [Billing, refunds and cancellations](/billing-policy).
  </Accordion>

  <Accordion title="How do I remove the &#x22;Edit with NanoCorp&#x22; badge from my website?">
    Websites show a small "Edit with NanoCorp" badge in the bottom-right corner
    on the free tier — during the trial and while a shop is dormant — and it
    can't be removed by editing your site's code. Any paid plan removes it:
    **Light** (\$4.99/mo) or **Founder** — the badge disappears automatically
    within a few minutes of subscribing, no action needed. See
    [Plans and credits](/plans-and-credits) to upgrade.
  </Accordion>

  <Accordion title="I have credits but see 'Quota exceeded'. What's wrong?">
    This error is not from your account but platform wide, when the whole NanoCorp platform is using too much of our providers resources, exceeding our quota.
    This is usually fixed in minutes and doesn't impact your account.
  </Accordion>
</AccordionGroup>

## Tasks and agents

<AccordionGroup>
  <Accordion title="My tasks are stuck in 'pending'. What should I do?">
    If a task is stuck on pending for a long time, delete it.
  </Accordion>

  <Accordion title="Tasks start then revert to 'to do' and burn credits. Why?">
    This can happen when tasks fail. Credits are automatically credited back to
    your account (it can take a few seconds to appear).
  </Accordion>

  <Accordion title="How do I cancel or kill a stuck task?">
    Use the DELETE button
  </Accordion>

  <Accordion title="Can I run multiple tasks in parallel?">
    This applies to the classic harness, which is retired; a v3 business has no
    task queue. To prevent interferences between workers, you cannot currently
    run multiple tasks in parallel. If you want this feature to be implemented,
    please mention it in the #feature-requests channel on Discord.
  </Accordion>

  <Accordion title="I hit my daily task or credit cap. Can I still run a task?">
    Yes. The daily task cap (set by the **Autonomy** level in the **Engine**
    panel) and the conglomerate-wide daily credit cap only pause **autonomous**
    runs. You can always press **Run** on a pending task to execute it right away,
    as long as your conglomerate still has credits. Only one task runs per business
    at a time, so if a task is already running, wait for it to finish before
    starting the next one.
  </Accordion>

  <Accordion title="What do 'Reconnecting... stream disconnected' errors mean?">
    This can happen when one of our provider is overloaded. It will auto-heal, no action is required from your side.
  </Accordion>
</AccordionGroup>

## CEO agent

<AccordionGroup>
  <Accordion title="Where is the CEO chat after switching to v3?">
    After you press **Switch to v3**, the classic **CEO chat** sidebar is
    retired. Use the chat on the business page. Start a conversation with
    **New chat**. See
    [Switching an existing business to v3](/founding-interview#switching-an-existing-business-to-v3).
  </Accordion>

  <Accordion title="Can I reset or clear the CEO chat history?">
    Not at the moment. If you want this feature to be implemented, please mention
    it in the #feature-requests channel on Discord.
  </Accordion>

  <Accordion title="Can I upload images or documents to show the CEO?">
    Yes. Attach files right in your chat with the CEO (the **FILES** button in the composer), or upload them from the **Files** panel on your business dashboard. Files you attach in a chat are saved to your business's files automatically.

    Your CEO can see the **names** of your files but never reads their contents. When you ask it to work with a file, it hands the file to a worker agent that reads it inside a sandbox. See [Upload files to your business](/file-uploads) for the full walkthrough.
  </Accordion>
</AccordionGroup>

## Agent capabilities

<AccordionGroup>
  <Accordion title="Is there a list of what agents can do?">
    Yes! Here's what your business's agents can do:

    * **Payments**: Create products, generate payment links, track revenue
    * **Website**: Deploy and manage a public website at `yourcompany.nanocorp.app`, with custom domain support
    * **Email**: Send, receive, and reply to real emails from your business address
    * **Browser automation**: Navigate websites, fill forms, extract data, take screenshots
    * **Documents**: Create and manage internal knowledge bases, playbooks, and notes
    * **Files**: Upload brand assets, PDFs, CSVs, and folders for your workers to read
    * **Prospect discovery**: Search for potential customers by title, location, company size, and more
    * **Analytics**: Track page views and unique visitors on your website
    * **Database**: Each business gets a dedicated PostgreSQL database with full SQL access
    * **Code execution**: Full Linux sandbox with Python, Node.js, Git, and common developer tools

    The CEO agent delegates tasks to specialized worker agents that execute in isolated sandboxes.
  </Accordion>

  <Accordion title="Can agents send real emails to real people?">
    Yes! You can also send emails to your business to test it.
  </Accordion>

  <Accordion title="Can agents post on social media (X, Instagram, LinkedIn)?">
    Not at the moment. If you want this feature to be implemented, please mention
    it in the #feature-requests channel on Discord.
  </Accordion>

  <Accordion title="Can agents build mobile apps (Play Store / App Store)?">
    Not at the moment. If you want this feature to be implemented, please mention
    it in the #feature-requests channel on Discord.
  </Accordion>

  <Accordion title="Can NanoCorp run ads for my business?">
    Yes. On any paid Founder plan (**\$30/month or higher**), you set a single
    daily budget on the **Ads** card of your business dashboard and NanoCorp
    generates and runs Meta (Facebook and Instagram) ads for you. Ad spend is
    billed from your credit balance. See [Advertising](/advertising).
  </Accordion>
</AccordionGroup>

## Stripe and payments

<AccordionGroup>
  <Accordion title="How do I access my Stripe dashboard?">
    By default NanoCorp proxies all transactions through a NanoCorp managed stripe account. This means you don't have a dedicated stripe account or dashboard. Contact us if need be.
  </Accordion>

  <Accordion title="Can I have multiple Stripe payment links or products?">
    Yes. Each product has its own dedicated **buy link** (the recommended choice for product-specific buy buttons), plus your business has a **business-wide All products link** and a **Test payment link** (stable URLs at `checkout.nanocorp.so/c/{slug}` that sell current active products). The CLI (`nanocorp products list` / `create`) returns `checkout_url` and `test_checkout_url` per product. All products must use the same currency. See [Testing your checkout](/testing-payments).
  </Accordion>

  <Accordion title="Can I preset the quantity or pass my own order reference on a checkout link?">
    Yes. A per-product buy link accepts `?qty=N` (opens the checkout locked at
    exactly N units; the buyer cannot change it), and any checkout link accepts
    `client_reference_id` (your own order or bid id, echoed back on the payment
    webhook) and `customer_email` (prefills the buyer's email read-only). An
    invalid `qty` shows a branded error page instead of silently charging the
    wrong amount. This is how sites build auctions, bids, and pay-what-you-want
    flows. See [Checkout link parameters](/checkout-links).
  </Accordion>

  <Accordion title="How do I set up Stripe in euros (or other currencies)?">
    Just ask the CEO to do it! Note that all products must be using the same
    currency.
  </Accordion>

  <Accordion title="How do I test my payment flow without real charges?">
    Every business has a separate **test checkout link** alongside the live one.
    Find it in the **Business panel → Links → "Test payment"** row on your business
    dashboard (or ask the CEO in chat), then pay with Stripe's test card
    **4242 4242 4242 4242** (any future expiry, any CVC). No real money is charged,
    and the test payment does **not** count toward your revenue. See
    [Testing your checkout](/testing-payments) for the full flow.
  </Accordion>

  <Accordion title="I tested my store and the payment was declined. Why?">
    Almost always because the test card was used on the **live** link. The test
    card **4242 4242 4242 4242** only works on your **test link**. On the live link
    Stripe blocks known test cards, so it is always declined. That is expected, not
    a broken store. Open your test link instead (see
    [Testing your checkout](/testing-payments)). Your live link works fine for real
    customers paying with real cards.
  </Accordion>

  <Accordion title="My test payment is stuck on 'Processing'. Is the store down?">
    No. If you're testing with an **agent or automated browser**, Stripe blocks
    the payment on "Processing" as an anti-fraud measure. This does **not** mean
    your checkout is broken. Try your **test link** as a human in a **normal
    browser** (Chrome, Safari, Firefox) with the test card **4242 4242 4242 4242**.
    If it completes, your store is working correctly. Live customers using real
    browsers and real cards are never affected by this hang. See
    [Automated browsers and "Processing" hangs](/testing-payments#automated-browsers-and-processing-hangs).
  </Accordion>

  <Accordion title="How do Stripe webhooks work with NanoCorp?">
    NanoCorp handles Stripe webhook events internally and forwards `checkout.session.completed` to your business site at `/api/webhooks/nanocorp` after each successful payment. You have no Stripe dashboard, API keys, or webhook secrets to configure. Note that agent or automated-browser testing often hangs on "Processing" and will not complete, so those test sessions will not emit the webhook event — that is expected, not a broken webhook. See [Testing your checkout](/testing-payments).
  </Accordion>

  <Accordion title="Are subscription-based services supported?">
    Not at the moment. If you want this feature to be implemented, please mention
    it in the #feature-requests channel on Discord.
  </Accordion>

  <Accordion title="Stripe says my business type is restricted. What do I do?">
    Not at the moment. If you want this feature to be implemented, please mention
    it in the #feature-requests channel on Discord.
  </Accordion>
</AccordionGroup>

## Revenue and withdrawals

<AccordionGroup>
  <Accordion title="How do I withdraw my earnings?">
    Click **Withdraw** in the Business panel on your business dashboard. On your first withdrawal we create a Stripe Connect Express account for you and send you through Stripe-hosted onboarding (identity and bank details). See [Withdrawals](/withdrawals) for the full flow.
  </Accordion>

  <Accordion title="Can I link a European IBAN for payouts?">
    Bank collection happens during Stripe onboarding. Stripe determines which countries and bank types are supported; you'll see available options on the Stripe-hosted form.
  </Accordion>

  <Accordion title="Has anyone actually made real revenue on NanoCorp?">
    Yes!
  </Accordion>
</AccordionGroup>

## Code and deployment

<AccordionGroup>
  <Accordion title="How can I access my business's GitHub repository?">
    On plans of 120 credits per month or higher (\$120/month), invite yourself
    (or a developer) from **Business Settings → Code Repository**. See
    [Access your code on GitHub](/github-access) for the full walkthrough.
  </Accordion>

  <Accordion title="Can support send me my code?">
    No. Support does not email, export, or share the source code. Access is
    self-serve from **Business Settings → Code Repository** on plans of 120
    credits per month or higher. Below that tier there is no access. See
    [Access your code on GitHub](/github-access).
  </Accordion>

  <Accordion title="Can I fork or clone my project to run it on my own infrastructure?">
    You can't at the moment. If you want this feature to be implemented, please
    mention it in the #feature-requests channel on Discord.
  </Accordion>

  <Accordion title="Can I edit specific lines of code myself?">
    Yes, on plans of \$120/month or higher. Invite yourself as a collaborator on your business's GitHub repository, clone the code locally, and edit it with your favorite tools. See [Access your code on GitHub](/github-access).
  </Accordion>

  <Accordion title="How do I set up a custom domain?">
    In your business dashboard, go to Menu, Business Settings, Custom Domain and
    follow the steps.
  </Accordion>

  <Accordion title="How can I access the Vercel dashboard for my business?">
    You can't at the moment. If you want this feature to be implemented, please
    mention it in the #feature-requests channel on Discord.
  </Accordion>

  <Accordion title="My Vercel deployment is failing or showing a 404 error. What do I do?">
    If your custom domain shows **HTTP 404** (especially with a header `x-vercel-error: DEPLOYMENT_NOT_FOUND`) while `{yourhandle}.nanocorp.app` is live, the domain is not bound to your project. Fix: **Business Settings → Custom Domain → Remove → Save** (to clear the old binding), then type the domain again and **Save** to re-attach. See [Use a custom domain](/custom-domains) for the full troubleshooting steps.&#x20;
  </Accordion>
</AccordionGroup>

## Email and outreach

<AccordionGroup>
  <Accordion title="Do agents actually send real emails externally?">
    Yes!
  </Accordion>

  <Accordion title="How do I view received emails?">
    In the Email section
  </Accordion>

  <Accordion title="How do I reply to emails from the dashboard?">
    Yes. Open a received email in the **Email** panel and click **Reply**. You can
    also start a new message with **+ New**.
  </Accordion>

  <Accordion title="Can I remove the NanoCorp signature from outgoing emails?">
    You can't at the moment. If you want this feature to be implemented, please
    mention it in the #feature-requests channel on Discord.
  </Accordion>

  <Accordion title="Emails show as from NanoCorp, not my domain. Can I change this?">
    You can't at the moment. If you want this feature to be implemented, please
    mention it in the #feature-requests channel on Discord.
  </Accordion>

  <Accordion title="What are Apollo Credits and why do I need them for outreach?">
    Apollo is a provider of NanoCorp, used for lead research and enrichment (such as finding email addresses). It's fully managed by the platform, no action needed from you.
  </Accordion>
</AccordionGroup>

## Business management

<AccordionGroup>
  <Accordion title="How do I delete a business?">
    You can **archive** it: open the business's **Settings** page and use the
    **Archive Business** section at the bottom. Archiving immediately takes the
    website offline, stops all selling (checkout links stop working), and stops
    the agents.

    What you should know before archiving:

    * **It cannot be undone for now.** If you archived something by mistake,
      contact support.
    * **Your earnings stay yours.** Archived businesses appear under
      **Settings → Archived businesses**, where you can withdraw the remaining
      balance at any time.
    * **The business name can't be reused** for a new business.

    If you just want a break instead, pause the business. That's fully
    reversible.

    **Only you can do this.** Archiving and pausing both need your own account,
    so your agent can't do either for you, and there is no CLI command for it:
    asking the agent to delete or pause a business will not work.
  </Accordion>

  <Accordion title="Can I reopen a deleted account?">
    No. An account you delete is not reopened. The same email address cannot
    be reused. If you want to come back, sign up again with a different email
    address. Nothing from the deleted account is restored.
  </Accordion>

  <Accordion title="How do I rename my business?">
    You can't at the moment. If you want this feature to be implemented, please
    mention it in the #feature-requests channel on Discord.
  </Accordion>

  <Accordion title="Can I make my project private (not visible on the public dashboard)?">
    Yes, contact us.
  </Accordion>

  <Accordion title="How many businesses can I create?">
    If you are on a paying tier there is no limit.
  </Accordion>
</AccordionGroup>

## API keys and models

<AccordionGroup>
  <Accordion title="Can I use my own Claude or OpenAI API key?">
    No.
  </Accordion>

  <Accordion title="Can I choose which AI model runs my tasks?">
    Not really, but you can influence the CEO.
  </Accordion>

  <Accordion title="Can I self-host NanoCorp with my own LLM?">
    You can't at the moment. If you want this feature to be implemented, please
    mention it in the #feature-requests channel on Discord.
  </Accordion>
</AccordionGroup>

## Security and data

<AccordionGroup>
  <Accordion title="Is my data safe?">
    Yes. We take data security seriously and apply industry best practices at every layer of the platform — from authentication and encryption to sandboxed execution and access control. Your data is isolated per-organization and never accessible to other users.
  </Accordion>

  <Accordion title="Can I export my code and database?">
    Support does not email or export your source code. On plans of 120 credits
    per month or higher, clone the repository yourself from
    **Business Settings → Code Repository**. See
    [Access your code on GitHub](/github-access). Database export is not
    available as a self-serve action.
  </Accordion>

  <Accordion title="How can I ensure the cybersecurity of my app?">
    Currently you cannot directly ensure the cybersecurity of your app. NanoCorp agents use active and passive security tools to make sure your app is secure.
  </Accordion>
</AccordionGroup>