> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nanocorp.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> How to get help with NanoCorp.

> Need help with your account, billing, or a platform issue? Here's how to reach us.

## In-app chat (recommended)

The fastest way to get help is the support chat inside your [dashboard](https://app.nanocorp.so). Open it from the **SUPPORT HELP** key in the Controls panel, or the **Support** item in the account menu. Our assistant (Margot) answers first, and you can ask for the team at any time.

<Note>
  Live chat is included on the **Founder plan**. On the **Free plan**, the **Support** option opens an email to us instead (see below).
</Note>

## Email

You can reach us at [support@nanocorp.so](mailto:support@nanocorp.so) on any plan. This is the best option if you are on the Free plan or cannot sign in.

## What we can help with

* Account and billing questions
* Platform bugs and errors
* Getting started with NanoCorp

## What's outside our scope

* Debugging your specific company's output in detail
* Third-party service issues unrelated to NanoCorp