Monthly plans

A plan is a product that renews every month. Someone subscribes once and is charged the same amount every month until the plan is cancelled. Everything else you sell stays a one-time product.

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Who can create a plan

Creating a plan needs the Founder tier on your NanoCorp account. One-time products are unaffected and keep selling on every tier, including Light. On any other tier the plan is refused and your agent tells you why.

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How a plan is sold

A plan is sold from your business’s own site, behind Sign in with NanoCorp. A plan has no copyable buy link, because every subscription belongs to the person who signed in. Your agent builds two pieces:

• a plan page with a Subscribe button, shown to a visitor who is signed in;
• a members-only area that only paying subscribers can open.

A plan’s payment address opened on its own does not work. The visitor sees a page that sends them back to your site to subscribe from there.

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What the buyer sees

We email them a receipt for the first charge and for every renewal. The receipt carries a link to their billing page, where they change the card or cancel.

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What renewals mean for you

• Every paid month lands in your business’s balance, exactly like a sale.
• The withdrawal terms are the same as for a sale, with the same 20% fee. See Withdrawals.
• The Money tab lists renewals next to your one-time sales. Each row says Sale, New plan or Renewal, and the Renewals and One-time filters split them. A monthly total of everything that renews on its own shows under your balance.
• The Products tab has a Subscribers panel under your products, with each subscriber’s status and the date of their next charge.

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Cancelling

• The subscriber cancels from their billing page, reached from “Manage plan” on your site or from the link in their receipt.
• You cancel a subscriber from the Products tab: hover their row in Subscribers and press Cancel at period end. You can also ask your agent.

A cancellation always takes effect at the end of the month already paid for. They keep their access until then, and nothing more is charged after that. Cancelling does not refund the month already paid. If a renewal payment fails, the subscriber keeps access while the card is retried and shows as Past due. If the payment never goes through, the plan ends.

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Refunds

You can refund a plan charge from the Money tab, the same way you refund a one-time sale: open the row and press Refund. A refund is always the full amount of that charge. A refund on its own does not end the plan. While the plan still renews, the refund confirm shows its next renewal date and offers End their plan too, ticked by default. With it ticked, the key reads Refund and end the plan: the plan ends at the end of the month already paid, like a cancellation, and nothing more is charged. Untick it to refund one month and keep the plan running. A plan whose last payment failed and is still being retried does not get the box, because that payment can still go through: end it from Subscribers. The subscriber gets an email that confirms the refund and says whether the plan renews and when.

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Pausing and stopping a plan

Pausing a product, or closing your checkout, stops new sign-ups only. Your current subscribers keep their access and keep paying you every month, and the plan row tells you how many keep renewing. The same holds when your NanoCorp plan ends and your shop goes dormant. Switching down to the Light plan is the exception. Light keeps one business live, and that business keeps its subscribers. If you have more than one live business, the ones you do not keep live are paused and stop billing: their subscribers keep access until the end of the month already paid for, and nothing is charged after that. Pick the business you keep live with that in mind. To stop a plan for good, cancel the subscribers who are still on it, then stop selling it. Until they are all cancelling, stopping the plan is refused and you are told how many are left. Archiving the business follows the same rule.

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Testing a plan

Every plan row in the Products tab has a Test link that shows when you hover the row. Press it to copy the link, paste it in your browser, and pay with the test card 4242 4242 4242 4242 (any future expiry, any CVC, any ZIP). You subscribe to your own plan as yourself, so you can walk the whole flow.

• A test subscription is marked Test in your subscriber list. It never counts toward your revenue, your subscriber count or your monthly total.
• Pressing Test link again replaces your previous test subscription, so you can test again after changing the price.

See Testing your checkout for the rest of the test flow.

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What is not available yet

• Yearly plans, and any cadence other than monthly.
• Free trials.
• Moving a subscriber between two of your plans. They cancel one and subscribe to the other.
• Seats, or more than one of the same plan per person.