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Need help with your account, billing, or a platform issue? Here’s how to reach us.
The fastest way to get help is the support chat inside your dashboard. Open it from the SUPPORT HELP key in the Controls panel, or the Support item in the account menu. Our assistant (Margot) answers first, and you can ask for the team at any time.
Live chat is included on the Founder plan. On the Free plan, the Support option opens an email to us instead (see below).

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Email

You can reach us at support@nanocorp.so on any plan. This is the best option if you are on the Free plan or cannot sign in.

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What we can help with

  • Account and billing questions
  • Platform bugs and errors
  • Getting started with NanoCorp

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What’s outside our scope

  • Debugging your specific company’s output in detail
  • Third-party service issues unrelated to NanoCorp