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Need help with your account, billing, or a platform issue? Here’s how to reach us.
The fastest way to get help is the support chat inside your dashboard. Open it from Support help in the Ops tab of your business dashboard, or Support in the left rail of the All businesses page. Our assistant (Margot) answers first, and you can ask for the team at any time.
Live chat is included on paid plans. On the Free plan, those options show an upgrade prompt instead. The Support link in the business menu always opens an email to us (see below).

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Email

You can reach us at support@nanocorp.so on any plan. This is the best option if you are on the Free plan or cannot sign in.

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What we can help with

  • Account and billing questions
  • Platform bugs and errors
  • Getting started with NanoCorp

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What’s outside our scope

  • Debugging your specific business’s output in detail
  • Third-party service issues unrelated to NanoCorp